Terms & Conditions

Referral Program Terms and Conditions

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I. Definition of Terms

By participating in the Mercury Labs Referral Program, you are stating that each named referral provided by you is eligible for this program and that you agree to the terms and conditions of the program;

As used in the Terms and Conditions:

  1. “You,” “referrer” or “referring party” means the individual or entity making the referral (or any individual or entity acting on your behalf);
  2. “Referral,” “referred candidate,” or “candidate” means the individual or entity being referred;
  3. “We,” “us” or “Mercury Labs” means Mercury Labs Inc;
  4. “Mercury Labs representative” means a Mercury Labs Sales Director, Client Success Manager, or Business Development Manager;

II. Referral Mechanics

  1. Referral Eligibility: You may refer as many candidates as you wish as long as the referrals meet Mercury Labs’s eligibility requirements.
  2. Referral Introduction: You must make the referral explicit via an email, LinkedIn, or WhatsApp introduction, in which the Mercury Labs representative and the referred candidate are copied.
  3. New Referral Requirement: A referred candidate must not have previously been entered into the Mercury Labs CRM, received a proposal, or been a client of Mercury Labs.
  4. Referral Credit: A referral will only be credited to the referring party if the referral successfully engages in Mercury Labs services. A qualified referral is defined as:
    • When the referral signs a contract with Mercury Labs
    • When the referral makes the first confirmed payment for Mercury Labs services
  5. Multiple Referrals: If a candidate is referred more than once by different referring parties, the first referral will receive credit for the referral.
  6. Invalid Referrals: Referrals where the referred candidate and the referrer are the same individual or entity (person or company) are invalid.
  7. Referral Contact: Within five business days of receiving your referral, a Mercury Labs representative will contact the candidate by phone or email using the contact information you provided.

III. Commission Mechanics

  1. Mercury Labs will pay you a commission for each referred candidate who signs and pays for their first contract to engage Mercury Labs services.
  2. The commission applies only to the initial contract value. Subsequent payments, renewals, or new contracts with the same client do not qualify for additional commissions.
  3. The commission will be paid only after the referred client has made payment for the initial contract.
  4. Commissions will be computed as follows:
    • 10% of the contract amount if paid in cash (e.g. via PayPal or wire transfer)
  5. Commissions will be paid in your local currency.
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