![\"Rom](\"https://mercurylabsmarketing.com/wp-content/uploads/2023/11/Calbox-CEO-Rom-Agustin-1030x580.webp\")
ENCINO, CA, November 21, 2023 – In a significant move affirming our commitment to leadership excellence and global market expansion, Mercury Labs today announced the promotion of Rebecca Matias to the position of Chief Operating Officer. Matias, previously serving as the Vice President of Global Operations, has been a vital force in Mercury Labs\u2019s journey to its current standing in the industry.
\n\n\n\nRom Agustin, CEO-Founder of Mercury Labs, shared his excitement about this new chapter:
\n\n\n\n\n\n\n\n\n\u201cRebecca has been a driving force behind Mercury Labs\u2019s remarkable journey. Her innovative strategies and deep industry expertise have elevated us to new levels of global recognition. As COO, her vision will be instrumental in further enhancing our operational capabilities and steering strategic growth.\u201d
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Rebecca also expressed her appreciation and vision for the future:
\n\n\n\n\n\n\n\n\n\u201cSuper honored to step up as COO at Mercury Labs! Collaborating with our incredible team of Callboxers has always felt like a huge privilege I enjoy. We’ve been doing this for almost 20 years, yet every day is like a new, thrilling adventure. Here\u2019s to creating and enjoying more unexpected yet spectacular breakthroughs together!\u201d
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![\"Mercury](\"https://mercurylabsmarketing.com/wp-content/uploads/2023/11/Queck-Promotion-1.png\")
Matias\u2019 journey with Mercury Labs, commencing in 2008, has been marked by her indispensable contributions to the company\u2019s triumphs. Her strategic leadership catalyzed Mercury Labs’s expansion into the APAC and LATAM regions, achieving a remarkable 40% growth in market penetration over the last three years.
Related: Insights from Mercury Labs\u2019s Women Managers
She was able to foster key tech partnerships that notably boosted operational efficiency, resulting in a 25% reduction in client acquisition costs while enhancing overall client satisfaction. Her unwavering focus on operational excellence has streamlined Mercury Labs\u2019s internal processes, leading to a remarkable 30% increase in productivity across various departments.
\n\n\n\nAbout Mercury Labs:
\n\n\n\nFounded in 2004, Mercury Labs stands as the leading provider of outsourced B2B lead generation services and outbound sales support across the globe. Employing an AI-driven account-based marketing strategy, Mercury Labs leverages a vast global database of over 35 million business contacts. This approach empowers companies to penetrate and broaden their market reach, connecting with potential clients through six key lead generation channels: voice, email, social media, chat, web, and webinars.
\n\n\n\nIt’s our great pleasure to announce Rebecca Matias\u2019 promotion to Chief Operating Officer after serving years of dedication as VP of Global Operations.
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