{"id":73653,"date":"2022-02-22T01:06:07","date_gmt":"2022-02-22T06:06:07","guid":{"rendered":"https://mercurylabsmarketing.com/?page_id=73653"},"modified":"2025-03-10T03:50:16","modified_gmt":"2025-03-10T07:50:16","slug":"msps-14-month-abm-campaign-generated-700-appointments","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/msps-14-month-abm-campaign-generated-700-appointments/","title":{"rendered":"MSP\u2019s 14-Month ABM Campaign Generated 700 Appointments"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">The Client</h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Client is a leading provider of Managed B2B e-Commerce solutions that simplify integration, automate business processes, and enhance collaboration and visibility across global trading partners.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lines of Business<br></strong>Cloud Integration, Supply Chain Solutions</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prior to working with Mercury Labs, the Client employed a number of lead generation companies in the hope to help them scale up the business. Unfortunately, much of the leads generated from those campaigns resulted in low conversion due to poor lead quality brought by lists with poorly verified contacts, and lack in probing efforts to uncover prospects\u2019 needs.</p>\n\n\n\n<p class=\"wp-block-paragraph\">The Client realized the extent of time and effort wasted on those campaigns, and decided to hold off all outsourcing plans for the moment. After getting quite a few interesting proposals from marketing agencies, the supply chain lead finally decided to, again, give it a try.</p>\n\n\n\n<p class=\"wp-block-paragraph\">This time, they carefully schemed the campaign steps and objectives, and focused on a specific product.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-callbox-solution\">The Mercury Labs Solution</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs designed an Account-based Marketing Lead Generation &amp; Appointment Setting campaign for the Client which consisted of:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multi-Channel Lead Management which utilized Voice, Email, Chat, Web, Social Media, and Webinar</li>\n\n\n\n<li>Sales Enablement &amp; Support that includes Team Training, Account Setup, and Back Office Sales Support</li>\n\n\n\n<li>Tools &amp; Subscriptions to Mercury Labs Pipeline and HubSpot CRM</li>\n\n\n\n<li>Account Management with Strategy Building, Reporting and Product Knowledge</li>\n</ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-goals\"><b>The Goals</b></h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Mercury Labs team was to profile the contact list to ensure that all the information is accurate</li>\n\n\n\n<li>Engage prospects via multiple channels, and offer the Client\u2019s Order Management Solutions platform</li>\n\n\n\n<li>Set appointments for the Client</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">The campaign was rolled out in two stages:</p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-research-and-selection\"><b>Account Research and Selection</b></h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Client specified their target industries, location and relevant contacts.</li>\n\n\n\n<li>Mercury Labs refined the Client\u2019s ideal customer profile (ICP) which served as a basis for identifying qualified account</li>\n\n\n\n<li>Mercury Labs built a list of target contacts which was reviewed and approved by the Client</li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-and-prospect-profiling\"><b>Account and Prospect Profiling</b></h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Client provided buyer persona profiles of the prospects that they want the outbound campaign to engage. The profiles consisted of detailed demographic and firmographic segmentations</li>\n\n\n\n<li>Buyer personas identified as the campaign\u2019s primary targets were CIO, IT Manager, Senior Development Manager, PIC of the Software Development in the company</li>\n\n\n\n<li>The master contact list was segmented based on these personas, and was further grouped according to industry type</li>\n</ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results\">Results</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Overall, the fourteen-month ABM Lead Generation and Appointment Setting campaign delivered a total of 700 Sales Qualified Appointments and 150 Potential Leads</p>\n","protected":false},"excerpt":{"rendered":"<p>Find out how the Mercury Labs team helped the Client with their lead generation efforts through account-based lead generation and appointment-setting campaigns.</p>\n","protected":false},"author":1,"featured_media":73654,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[1220,145,684,1247,1230,1221],"class_list":["post-73653","page","type-page","status-publish","has-post-thumbnail","hentry","tag-case-study-3","tag-case-study-appointment-setting","tag-case-study-it-products-and-services","tag-case-study-it-software-products","tag-case-study-lead-generation","tag-case-study-software-products"],"acf":{"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"cb_asset":"https://mercurylabsmarketing.com/external/casestudies/CS_IT_MSPs-14-Month-ABM-Campaign-Generated-700-Appointments.pdf","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"cs_gated_content":"<h2>The Client</h2>\n<p>The Client is a leading provider of Managed B2B e-Commerce solutions that simplify integration, automate business processes, and enhance collaboration and visibility across global trading partners.</p>\n<p><strong>Lines of Business<br />\n</strong>Cloud Integration, Supply Chain Solutions</p>\n<h2>The Challenge</h2>\n<p>Prior to working with Mercury Labs, the Client employed a number of lead generation companies in the hope to help them scale up the business. Unfortunately, much of the leads generated from those campaigns resulted in low conversion due to poor lead quality brought by lists with poorly verified contacts, and lack in probing efforts to uncover prospects\u2019 needs.</p>\n<p>The Client realized the extent of time and effort wasted on those campaigns, and decided to hold off all outsourcing plans for the moment. After getting quite a few interesting proposals from marketing agencies, the supply chain lead finally decided to, again, give it a try.</p>\n<p>This time, they carefully schemed the campaign steps and objectives, and focused on a specific product.</p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_client_industry":"IT / Software","cs_client_location":"North America, South America, Europe, The Middle East, Africa, Asia Pacific","cs_client_hq":"North America","cs_target_location":"USA-wide","cs_target_industry":"Retail, Transportation & Logistics, Manufacturing & Distribution, Field Service & Sales...","cs_target_dm":"CIO, IT Manager, Senior Development Manager, PIC of the Software Development in the company","cs_results":[{"label":"Sales Appointments","value":"700"},{"label":"Potential Leads","value":"150"}],"cs_highlights":[{"highlight":"Successfully completed a 14-month ABM Lead Generation and Appointment Setting campaign for a leading managed solutions provider."},{"highlight":"Worked out data profiling activities that helped improve the Client\u2019s prospect engagement which resulted in better conversion rates."},{"highlight":"Achieved key objectives in terms of delivering best-fit accounts projected to bring more than a million worth of incremental revenue to the Client."}],"cs_video":false,"cs_video_embed_code":"","cs_video_embed_code_square":"","cs_keywords":"","result1_label":"","result1_value":"","result2_label":"","result2_value":"","result3_label":"","result3_value":"","cs_campaign_duration":"14","cs_client":{"name":"Appterra","website":"https://www.descartes.com/home","lob":"Cloud Integration, Supply Chain Solutions"},"page_faqs":false,"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"cb_banner_announcement":false,"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Improved Targeting","Augment Marketing"],"cs_challenge_category_long":"Prior to working with Mercury Labs, the Client employed a number of lead generation companies in the hope to help them scale up the business. Unfortunately, much of the leads generated from those campaigns resulted in low conversion due to poor lead quality brought by lists with poorly verified contacts, and lack in probing efforts to uncover prospects\u2019 needs.\r\n\r\nThe Client realized the extent of time and effort wasted on those campaigns, and decided to hold off all outsourcing plans for the moment. After getting quite a few interesting proposals from marketing agencies, the supply chain lead finally decided to, again, give it a try.\r\n\r\nThis time, they carefully schemed the campaign steps and objectives, and focused on a specific product."},"faq_header_title":"","faq_header_desc":"","form_redirect_url":""},"featured_image_src":"https://mercurylabsmarketing.com/__callbox_upstream/cms/wp-content/uploads/2022/02/CS_IT_MSPs-14-Month-ABM-Campaign-Generated-700-Appointments-img.webp","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https://yoast.com/product/yoast-seo-premium-wordpress/ -->\n<title>MSP ABM Campaign Generated 700 Appointments | Mercury Labs</title>\n<meta name=\"description\" content=\"The Client is a leading provider of Managed B2B e-Commerce solutions that simplify integration, automate business processes, and enhance collaboration and visibility across global trading partners.\" />\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" href=\"https://mercurylabsmarketing.com/case-studies/msps-14-month-abm-campaign-generated-700-appointments/\" />\n<meta property=\"og:locale\" content=\"en_US\" />\n<meta property=\"og:type\" content=\"article\" />\n<meta property=\"og:title\" content=\"MSP ABM Campaign Generated 700 Appointments | Mercury Labs\" />\n<meta property=\"og:description\" content=\"The Client is a leading provider of Managed B2B e-Commerce solutions that simplify integration, automate business processes, and enhance collaboration and visibility across global trading partners.\" />\n<meta property=\"og:url\" content=\"https://mercurylabsmarketing.com/case-studies/msps-14-month-abm-campaign-generated-700-appointments/\" />\n<meta property=\"og:site_name\" content=\"Mercury Labs Inc. - 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