{"id":123682,"date":"2026-05-27T08:25:32","date_gmt":"2026-05-27T12:25:32","guid":{"rendered":"https://mercurylabsmarketing.com/__callbox_upstream/cms/?page_id=123682"},"modified":"2026-05-27T09:28:33","modified_gmt":"2026-05-27T13:28:33","slug":"event-marketing-boost-pipeline-for-saas","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/event-marketing-boost-pipeline-for-saas/","title":{"rendered":"How Mercury Labs Filled the Pipeline for a SaaS Conference with 682 Attendees and 129 SQLs"},"content":{"rendered":"<h2>The Client</h2>\n<p>A California-based SaaS company that hosts an annual user and industry conference for technology and business leaders. The company serves mid-market and enterprise clients across key US tech verticals.</p>\n<h2>The Challenge</h2>\n<p>The client needed to convert a 1,500-strong guest list into confirmed attendees and qualified pipeline ahead of its flagship conference. Existing internal outreach had limited capacity to engage prospects across multiple channels at the required scale.</p>\n<p>Beyond attendance, the client needed to capture prospect intent and surface sales-ready opportunities both before and after the event. Without a structured qualification process, potential pipeline from conference engagement risked being left unmeasured.</p>\n<h2>The Mercury Labs Solution</h2>\n<p><span style=\"font-weight: 400;\">To help the client boost its event pipeline, Mercury Labs deployed a tailored event marketing and lead generation program.</span></p>\n<ul>\n<li><span style=\"font-weight: 400;\">Account-Based Multi-Channel Lead Management, leveraging Voice, Email, Chat, Web, and Social Media.</span></li>\n<li>Sales Enablement and support, including Product Training, Account Setup, and Back-office Sales Support.</li>\n<li>Access to Tools &amp; Subscriptions for Smart Engage and HubSpot CRM.</li>\n<li>Strategic Account Management, incorporating Strategy Building, Reporting, and Product Knowledge.</li>\n</ul>\n<h3><strong>The Goals</strong></h3>\n<p><span style=\"font-weight: 400;\">Mercury Labs aimed to:</span></p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Drive awareness of the conference and maximise registrations from the 1,500-contact guest list.</span></li>\n<li><span style=\"font-weight: 400;\"> Uncover prospect priorities, pain points, and product interest through structured multi-touch outreach.</span></li>\n<li><span style=\"font-weight: 400;\"> Surface and qualify sales-ready opportunities before and after the event to build a measurable pipeline.</span></li>\n</ol>\n<p><span style=\"font-weight: 400;\">The program unfolded in three main stages:</span></p>\n<p><strong>Account Research and Selection</strong></p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Mercury Labs applied AI-powered ICP targeting to match the guest list against the client&#8217;s ideal attendee and buyer criteria.</span></li>\n<li><span style=\"font-weight: 400;\"> A refined, client-approved account list was compiled and segmented for outreach prioritisation.</span></li>\n</ol>\n<p><strong>Account and Prospect Profiling</strong></p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Buyer personas were built using firmographic data, technology stack signals, and seniority-level indicators relevant to SaaS adoption.</span></li>\n<li><span style=\"font-weight: 400;\"> Outreach prioritised VPs of Marketing, Revenue Operations leaders, CTOs, and Directors of Sales.</span></li>\n</ol>\n<p><strong>Multi-touch, Multi-channel Outreach</strong></p>\n<p><span style=\"font-weight: 400;\">Mercury Labs executed customised nurture paths for each segment, engaging prospects via phone, email, web, and LinkedIn with messaging tied to conference value and product relevance. Smart Engage CRM centralised outreach coordination and ensured consistent follow-up across all channels.</span></p>\n<h2>Results</h2>\n<p><span style=\"font-weight: 400;\">Within six months, Mercury Labs secured 682 confirmed attendees, 129 SQLs, 352 MQLs, and 1,046 LinkedIn connections for the client. The campaign converted 68.2% of the client&#8217;s 1,000-attendee target and built a qualified pipeline spanning the full event lifecycle.</span></p>\n","protected":false},"excerpt":{"rendered":"<p>A California-based SaaS company needed to maximise attendance and pipeline output from its annual user conference. Mercury Labs delivered 682 confirmed attendees, 129 SQLs, 352 MQLs, and 1,046 LinkedIn connections in six months.</p>\n","protected":false},"author":21,"featured_media":123684,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[1220],"class_list":["post-123682","page","type-page","status-publish","has-post-thumbnail","hentry","tag-case-study-3"],"acf":{"meta_group":false,"sg_faq_header_title":"","sg_faq_header_desc":"","sg_page_faqs":false,"au_faq_header_title":"","au_faq_header_desc":"","au_page_faqs":false,"faq_header_title":"","faq_header_desc":"","page_faqs":false,"company_videos":{"video_embed":"","video_embed_popup":""},"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"top_level_page":false,"leadgen_apac":false,"leadgen_au":false,"cb_asset":"https://mercurylabsmarketing.com/external/casestudies/CS_How-Callbox-Filled-the-Pipeline-for-a-SaaS-Conference-with-682-Attendees-and-129-SQLs.pdf","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"form_redirect_url":"","cb_banner_announcement":false,"hubspot_form_guid":"6c1dda45-65a3-49f4-9de6-7bc157f6abbb","cs_gated_content":"<h2>The Client</h2>\n<p>A California-based SaaS company that hosts an annual user and industry conference for technology and business leaders. The company serves mid-market and enterprise clients across key US tech verticals.</p>\n<h2>The Challenge</h2>\n<p>The client needed to convert a 1,500-strong guest list into confirmed attendees and qualified pipeline ahead of its flagship conference. Existing internal outreach had limited capacity to engage prospects across multiple channels at the required scale.</p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_campaign_duration":"6","cs_client_industry":"SaaS / Cloud Software","cs_client_location":"San Francisco, California, USA","cs_client_hq":"San Francisco, California, USA","cs_client":{"name":"","website":"","lob":""},"cs_target_location":"United States (Primary: West Coast and major tech hubs)","cs_target_industry":"SaaS, Cloud Infrastructure, MarTech, FinTech, HR Tech","cs_target_dm":"VP of Marketing, Head of Revenue Operations, CTO, Director of Sales, Chief Marketing Officer","cs_results":[{"label":"MQLs","value":"352"},{"label":"SQLs","value":"129"},{"label":"Webinar Attendees","value":"682"}],"cs_highlights":[{"highlight":"Successfully executed a 6-month event marketing program for a SaaS solutions provider in California."},{"highlight":"Increased brand awareness and conference engagement across Voice, Email, Web, and LinkedIn channels."},{"highlight":"Enabled the client to build 1,046 LinkedIn connections with key decision-makers, strengthening their event pipeline and post-conference sales outreach"}],"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Improved Targeting","Augment Marketing"],"cs_challenge_category_long":"The client needed to convert a 1,500-strong guest list into confirmed attendees and qualified pipeline ahead of its flagship conference. Existing internal outreach had limited capacity to engage prospects across multiple channels at the required scale.\r\n\r\nBeyond attendance, the client needed to capture prospect intent and surface sales-ready opportunities both before and after the event. 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