{"id":121171,"date":"2026-04-15T08:53:39","date_gmt":"2026-04-15T12:53:39","guid":{"rendered":"https://mercurylabsmarketing.com/?page_id=121171"},"modified":"2026-04-16T11:06:31","modified_gmt":"2026-04-16T15:06:31","slug":"how-tech-media-firm-scaled-apac-growth","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/how-tech-media-firm-scaled-apac-growth/","title":{"rendered":"How a Tech Media Firm Scaled APAC Growth with Mercury Labs"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">The Client</h2>\n\n\n\n<p class=\"wp-block-paragraph\">The client is a Singapore-headquartered tech media and demand generation firm serving enterprise technology brands operating across Southeast Asia. Their service portfolio spans B2B content syndication, intent-based lead generation, account-based marketing (ABM) media, sponsored content, webinar production, and marketing technology consulting.</p>\n\n\n\n<p class=\"wp-block-paragraph\">Over the years, the client built a strong local reputation. Their roster included regional offices of global tech vendors, Singapore-based SaaS companies, and APAC-focused B2B publishers.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge</h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The client&#8217;s commercial team consisted of three account managers who were primarily focused on retaining existing clients. As a result, there was no bandwidth to run structured outbound programs or pursue new business across the broader APAC market. The leadership team recognised a significant untapped opportunity \u2014 tech publishers, demand gen agencies, and marketing services firms across Australia, Japan, India, and South Korea were actively seeking regional partners with deep APAC audience intelligence. Yet consistently reaching these firms at scale was beyond the team&#8217;s current capacity.</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">A secondary challenge made outreach even more complex. The client&#8217;s core services overlapped with several of the very companies they were targeting. Some prospects were potential buyers of their services, while others were potential co-sell or white-label channel partners. In fact, a few were both simultaneously. Therefore, any outreach program needs carefully distinct messaging tracks to avoid mispositioned pitches and preserve valuable relationships. Without a structured partner development strategy and a credible brand presence outside Singapore, the client risked losing these high-value conversations before they even began.</span></p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-callbox-solution\">The Mercury Labs Solution</h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To help the Client refine its marketing efforts and boost its sales pipeline, Mercury Labs deployed a tailored Account-Based Marketing (ABM) program focused on</span><span style=\"font-weight: 400;\"> Lead Generation, Appointment Setting, and Webinar Marketing.&nbsp;</span></p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Account-Based Multi-Channel Lead Management, leveraging Voice, Email, Chat, Web, Social Media, and Webinar Marketing.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sales Enablement and support, including Product Training, Account Setup, and Back-office Sales Support</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Access to cutting-edge Tools &amp; Subscriptions for the Smart Engage and HubSpot CRM</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Strategic Account Management, incorporating Strategy Building, Reporting, and Product Knowledge</span></li>\n</ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-goals\"><b>The Goals</b></h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Mercury Labs aimed to:</span></p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Launch a dual-track outbound program targeting both direct prospects and potential channel partners across seven APAC markets.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Engage senior marketing decision-makers through personalised, market-specific outreach.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Set qualified appointments for the client&#8217;s commercial team and activate partnership conversations with agencies, publishers, and demand gen firms.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Build a sustained pipeline of mid-funnel MQLs from prospects not yet ready for an immediate sales conversation.</span></li>\n</ol>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The program unfolded in three coordinated pillars:</span></p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-pillar-1-appointment-setting\"><b>Pillar 1 \u2014 Appointment Setting</b></h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-account-research-and-selection\"><b>Account Research and Selection</b></h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">In collaboration with the Client, Mercury Labs </span><span style=\"font-weight: 400;\">utilised </span><span style=\"font-weight: 400;\">an AI-powered Ideal Customer Profile (ICP) to hone in on the Client&#8217;s target accounts.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The Client also submitted specific criteria such as industries, annual revenues, and employee size to determine its best-fit accounts.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The Mercury Labs team then compiled a list of potential target accounts, which the client reviewed and approved.\u00a0</span></li>\n</ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-account-and-prospect-profiling\"><b>Account and Prospect Profiling</b></h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The Client provided detailed buyer persona profiles encompassing thorough demographic and firmographic descriptions to engage prospects in the outbound program effectively.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The program primarily focused on engaging key positions, including the </span><span style=\"font-weight: 400;\">CMOs, VP/Head of Marketing, Demand Generation Directors, Digital Marketing Managers, Media Planning Directors, Content Marketing Heads, Marketing Operations Managers, Agency Principals/MDs, Publisher GMs, and Audience Development Directors.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The master contact list was segmented based on these buyer personas and </span><span style=\"font-weight: 400;\">categorised </span><span style=\"font-weight: 400;\">by industry and business size.\u00a0</span></li>\n</ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-multi-touch-multi-channel-outreach\"><b>Multi-touch, Multi-channel Outreach</b></h4>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Mercury Labs team developed a customised lead nurturing strategy, delivering tailored messages that resonated with different decision-maker groups. Using an AI-powered approach, they created nurture paths that integrated phone, email, web, and LinkedIn interactions within a flexible outreach framework.</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Mercury Labs&#8217;s proprietary CRM, Smart Engage, streamlined the coordination of all outreach activities, ensuring the Client stayed updated on the program&#8217;s progress and results.</span></p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pillar-2-lead-generation\"><b>Pillar 2 \u2014 Lead Generation</b></h4>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Before outreach began, Mercury Labs ran pre-campaign data enrichment to surface accounts showing active buying signals \u2014 APAC marketing budget cycles, known demand gen vendor gaps, and upcoming procurement windows. For prospects not yet ready for a direct sales conversation, Mercury Labs deployed a content-led nurture track.&nbsp;</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To qualify MQLs, a contact needed to meet three criteria:</span></p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Engaged with two or more content assets</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Confirmed decision-making authority</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Demonstrated a known demand generation challenge aligned to the client&#8217;s services</span></li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">All MQLs were logged and scored in Smart Engage, with full activity history visible to the client&#8217;s team at every stage.</span></p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pillar-3-webinar-marketing-amp-virtual-event-marketing\"><b>Pillar 3 \u2014 Webinar Marketing &amp; Virtual Event Marketing</b></h4>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To complement the outreach and nurture programs, Mercury Labs supported the client in launching a quarterly APAC B2B Marketing Leaders Roundtable \u2014 a private virtual event positioned as peer-learning, not a sales event. This gave the client a credible platform to engage senior marketing decision-makers across the region without leading with a vendor pitch.</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To build event visibility ahead of each roundtable, Mercury Labs also ran a LinkedIn presence-building initiative for the client&#8217;s CEO and Head of Partnerships. Weekly content was published covering APAC demand generation trends, intent data quality, and partner success highlights. Connection outreach reached over 600 senior marketing leaders per month, warming up the audience before event invitations went out.</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">For each roundtable, Mercury Labs executed the following:</span></p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Built a dedicated event outreach list of 400 senior marketing decision-makers, cross-referenced against the main contact base to ensure consistent messaging</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Led phone-first invitations anchored on the event&#8217;s content agenda \u2014 themes around marketing measurement, intent data quality in SEA, and cross-border APAC demand generation \u2014 rather than the client&#8217;s brand</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sent confirmed registrants a pre-event sequence including agenda teasers, speaker profiles, and a pre-event survey to maximise show rates</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Re-engaged all attendees within 48 hours post-event with a personalised follow-up call to convert participation into sales appointments</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Enrolled registered non-attendees into the main appointment setting cadence via a session recording offer \u2014 so no engaged contact was left without a next step</span></li>\n</ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results\">Results</h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Over six months, Mercury Labs helped the client break into seven APAC markets \u2014 setting 52 total sales-qualified appointments across the direct client, channel partner, and event tracks, while delivering 109 MQLs at a 48% conversion rate and activating 12 partnership agreements that extended the client&#8217;s commercial reach without adding headcount. The two APAC B2B Marketing Leaders Roundtables drew 318 registrations at a 71% show rate, and the LinkedIn initiative generated 41,200+ impressions and 186 inbound connection requests from senior marketing leaders \u2014 closing out the engagement at an estimated 13:1 campaign ROI.</span>\u00a0</p>\n","protected":false},"excerpt":{"rendered":"<p>A Singapore-based tech media and B2B demand generation firm rewired its growth engine \u2014 breaking free from a referral-only model and expanding into seven APAC markets in just six months with Mercury Labs.</p>\n","protected":false},"author":9,"featured_media":121325,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[1220],"class_list":["post-121171","page","type-page","status-publish","has-post-thumbnail","hentry","tag-case-study-3"],"acf":{"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"top_level_page":false,"leadgen_apac":false,"leadgen_au":false,"cb_asset":"https://mercurylabsmarketing.com/external/casestudies/CS_How-a-Tech-Media-Firm-Rewired-Its-Growth-Engine-with-Callbox.pdf","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"form_redirect_url":"","cb_banner_announcement":false,"hubspot_form_guid":"6c1dda45-65a3-49f4-9de6-7bc157f6abbb","cs_gated_content":"<h2>The Client</h2>\n<p>The client is a Singapore-headquartered tech media and demand generation firm serving enterprise technology brands operating across Southeast Asia. Their service portfolio spans B2B content syndication, intent-based lead generation, account-based marketing (ABM) media, sponsored content, webinar production, and marketing technology consulting.</p>\n<h2>The Challenge</h2>\n<p>The client&#8217;s commercial team consisted of three account managers who were primarily focused on retaining existing clients. As a result, there was no bandwidth to run structured outbound programs or pursue new business across the broader APAC market.</p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_campaign_duration":"6","cs_client_industry":"Marketing, Advertising, & Events Agencies","cs_client_location":"Singapore","cs_client_hq":"Singapore","cs_client":{"name":"","website":"","lob":""},"cs_target_location":"Singapore, Australia, Japan, India, Hong Kong, Malaysia, South Korea","cs_target_industry":"Technology, SaaS, B2B Publishing, Demand Generation, Media Buying, Content Syndication","cs_target_dm":"CMOs, VP/Head of Marketing, Demand Generation Directors, Digital Marketing Managers, Media Planning Directors, Content Marketing Heads, Marketing Operations Managers, Agency Principals/MDs, Publisher GMs, Audience Development Directors","cs_results":[{"label":"Sales Qualified Appointments","value":"52"},{"label":"Marketing Qualified Leads","value":"109"},{"label":"Webinar Registrations","value":"318"}],"cs_highlights":[{"highlight":"Successfully executed a 6-month marketing extension program for a Singapore-based tech media and B2B demand generation firm, rewiring its growth engine from a referral-only model into a structured, multi-market pipeline machine across 7 APAC markets."},{"highlight":"Enabled the client to build brand presence and qualified relationships across Singapore, Australia, Japan, India, Hong Kong, Malaysia, and South Korea."},{"highlight":"Activated 12 partnership agreements (confirmed or in negotiation), creating a new revenue-generating channel layer that extended the client's reach without adding headcount."}],"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Market Expansion","Augment Marketing"],"cs_challenge_category_long":"The client's commercial team consisted of three account managers who were primarily focused on retaining existing clients. As a result, there was no bandwidth to run structured outbound programs or pursue new business across the broader APAC market. The leadership team recognised a significant untapped opportunity \u2014 tech publishers, demand gen agencies, and marketing services firms across Australia, Japan, India, and South Korea were actively seeking regional partners with deep APAC audience intelligence. Yet consistently reaching these firms at scale was beyond the team's current capacity.\r\nA secondary challenge made outreach even more complex. The client's core services overlapped with several of the very companies they were targeting. Some prospects were potential buyers of their services, while others were potential co-sell or white-label channel partners. In fact, a few were both simultaneously. Therefore, any outreach program needs carefully distinct messaging tracks to avoid mispositioned pitches and preserve valuable relationships. Without a structured partner development strategy and a credible brand presence outside Singapore, the client risked losing these high-value conversations before they even began."},"cs_video":false,"cs_video_embed_code":"","cs_video_embed_code_square":"","cs_keywords":"","result1_label":"","result1_value":"","result2_label":"","result2_value":"","result3_label":"","result3_value":"","faq_header_title":"","faq_header_desc":"","page_faqs":false},"featured_image_src":"https://mercurylabsmarketing.com/__callbox_upstream/cms/wp-content/uploads/2026/04/How-a-Tech-Media-Firm-Scaled-APAC-Growth-with-Callbox-1.webp","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https://yoast.com/product/yoast-seo-premium-wordpress/ -->\n<title>Mercury Labs Rewires Growth Engine for Tech Media Firm in APAC</title>\n<meta name=\"description\" content=\"See how Mercury Labs helped a Singapore tech media firm rewire its growth engine, break into 7 APAC markets, and build a qualified pipeline in just 6 months.\" />\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" href=\"https://mercurylabsmarketing.com/case-studies/how-tech-media-firm-scaled-apac-growth/\" />\n<meta property=\"og:locale\" content=\"en_US\" />\n<meta property=\"og:type\" content=\"article\" />\n<meta property=\"og:title\" content=\"How a Tech Media Firm Scaled APAC Growth with Mercury Labs\" />\n<meta property=\"og:description\" content=\"See how Mercury Labs helped a Singapore tech media firm rewire its growth engine, break into 7 APAC markets, and build a qualified pipeline in just 6 months.\" />\n<meta property=\"og:url\" content=\"https://mercurylabsmarketing.com/case-studies/how-tech-media-firm-scaled-apac-growth/\" />\n<meta property=\"og:site_name\" content=\"Mercury Labs Inc. - 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