{"id":119769,"date":"2026-03-18T10:12:56","date_gmt":"2026-03-18T14:12:56","guid":{"rendered":"https://mercurylabsmarketing.com/?page_id=119769"},"modified":"2026-03-18T13:24:13","modified_gmt":"2026-03-18T17:24:13","slug":"webinar-lead-generation-enterprise-tech-canada","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/webinar-lead-generation-enterprise-tech-canada/","title":{"rendered":"Canadian Enterprise Tech Firm Builds Qualified Pipeline with Mercury Labs"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">The Client</h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Client is a Canadian enterprise technology company providing cloud, AI, and automation solutions to mid-market and enterprise organizations. They serve businesses across retail, e-commerce, and manufacturing \u2014 helping operations teams modernize infrastructure, reduce costs, and improve supply chain and customer experience performance.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge</h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Client had a three-month window to fill seats for a flagship webinar targeting operations and technology leaders in Canadian retail and manufacturing. Their in-house team didn&#8217;t have the capacity, and direct hiring wasn&#8217;t viable on that timeline. They turned to Mercury Labs to own outbound end-to-end \u2014 from prospect research through registration and post-event follow-up.</span></p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-callbox-solution\"><b>The Mercury Labs Solution</b></h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Mercury Labs deployed a focused team and supporting infrastructure to drive registrations and build qualified pipeline for the Client:</span></p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Calling SDR</b><span style=\"font-weight: 400;\"> \u2014 Direct outbound calling to drive webinar registrations and qualify prospects for post-event follow-up</span></li>\n\n\n\n<li><b>LinkedIn Engagement Specialist</b><span style=\"font-weight: 400;\"> \u2014 Targeted connection and engagement campaigns with senior retail and manufacturing decision-makers</span></li>\n\n\n\n<li><b>Account Research Specialist</b><span style=\"font-weight: 400;\"> \u2014 Prospect list building across Canadian retail, e-commerce, and manufacturing firms</span></li>\n\n\n\n<li><b>Data Enrichment Analyst</b><span style=\"font-weight: 400;\"> \u2014 Contact verification and list quality management throughout the program</span></li>\n\n\n\n<li><b>Co-Management Infrastructure</b><span style=\"font-weight: 400;\"> \u2014 Performance Manager overseeing QA, coaching, and reporting</span></li>\n\n\n\n<li><b>Mercury Labs Revenue Tech Bundle</b><span style=\"font-weight: 400;\"> \u2014 Smart Engage CRM, LinkedIn Sales Navigator, GA4</span></li>\n</ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-goals\"><b>The Goals</b></h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Mercury Labs aimed to:</span></p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Drive qualified webinar registrations from senior technology and operations decision-makers at Canadian retail and manufacturing companies.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Execute a structured multi-channel outbound program combining direct calling and LinkedIn engagement across target accounts.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Convert webinar interest into sales-qualified leads and booked discovery calls within the three-month program window.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Build the Client&#8217;s LinkedIn presence among retail and manufacturing buyers to support pipeline beyond the event.</span></li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-program-three-main-stages\"><b>The Program \u2014 Three Main Stages</b></h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-stage-1-team-setup-and-alignment\"><b>Stage 1: Team Setup and Alignment</b></h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The Account Research Specialist and Data Enrichment Analyst built a verified prospect database of CIOs, CTOs, VPs of Operations, and IT directors at Canadian retail, e-commerce, and manufacturing companies.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The Calling SDR and LinkedIn Engagement Specialist were briefed on the webinar topic and key pain points relevant to retail and manufacturing buyers.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">Mercury Labs developed call scripts and messaging positioned around the webinar as a low-friction entry point for cold prospects.</span></li>\n</ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-stage-2-onboarding-and-enablement\"><b>Stage 2: Onboarding and Enablement</b></h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The Calling SDR launched outbound calling, leading with the webinar invitation and qualifying interest for post-event follow-up.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The LinkedIn Engagement Specialist ran a targeted connection campaign amplifying the webinar through direct messaging and content engagement.</span></li>\n\n\n\n<li><span style=\"font-weight: 400;\">The Performance Manager established a weekly review cadence to track registration momentum and keep outreach pacing toward event targets.</span></li>\n</ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-stage-3-co-managed-operations-across-all-functions\"><b>Stage 3: Co-Managed Operations Across All Functions</b></h4>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Performance Manager coordinated all roles and used registration data and call outcomes to continuously refine targeting and sequencing. As the webinar date approached, focus shifted to warm prospects and registered attendees. Following the event, the Calling SDR ran a structured follow-up sequence to qualify attendees and convert interest into discovery calls \u2014 delivering the strongest pipeline output of the engagement.</span></p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results\">Results</h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Over three months, Mercury Labs filled the webinar pipeline and converted event interest into sales-ready leads across Canadian retail and manufacturing.</span></p>\n\n\n\n<p class=\"wp-block-paragraph\"></p>\n","protected":false},"excerpt":{"rendered":"<p>Mercury Labs helped a Canadian enterprise tech firm drive webinar registrations, generate 34 SQLs, and build LinkedIn pipeline across retail and manufacturing .</p>\n","protected":false},"author":21,"featured_media":119859,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[1220],"class_list":["post-119769","page","type-page","status-publish","has-post-thumbnail","hentry","tag-case-study-3"],"acf":{"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"leadgen_apac":false,"cb_asset":"https://mercurylabsmarketing.com/external/casestudies/CS_Seats-Filled-Pipeline-Built-How-a-Canadian-Enterprise-Tech-Firm-Drove-Webinar-Registrations-and-SQLs-in-3-Months.pdf","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"form_redirect_url":"","cb_banner_announcement":false,"hubspot_form_guid":"6c1dda45-65a3-49f4-9de6-7bc157f6abbb","cs_gated_content":"<h2>The Client</h2>\n<p>The Client is a Canadian enterprise technology company providing cloud, AI, and automation solutions to mid-market and enterprise organizations. They serve businesses across retail, e-commerce, and manufacturing \u2014 helping operations teams modernize infrastructure, reduce costs, and improve supply chain and customer experience performance.</p>\n<h2>The Challenge</h2>\n<p><span style=\"font-weight: 400;\">The Client had a three-month window to fill seats for a flagship webinar targeting operations and technology leaders in Canadian retail and manufacturing. Their in-house team didn&#8217;t have the capacity, and direct hiring wasn&#8217;t viable on that timeline. They turned to Mercury Labs to own outbound end-to-end \u2014 from prospect research through registration and post-event follow-up.</span></p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_campaign_duration":"3","cs_client_industry":"Enterprise Technology","cs_client_location":"Canada","cs_client_hq":"Canada","cs_client":{"name":"","website":"","lob":""},"cs_target_location":"Canada","cs_target_industry":"Retail & E-Commerce, Manufacturing","cs_target_dm":"CIO, CTO, VP of Operations, Director of IT, Head of Digital Innovation","cs_results":[{"label":"Webinar Registrations","value":"112"},{"label":"Marketing Qualified Leads","value":"94"},{"label":"Sales Qualified Leads","value":"34"}],"cs_highlights":[{"highlight":"Mercury Labs ran a fully integrated webinar lead generation and appointment setting program \u2014 combining outbound calling, LinkedIn engagement, account research, and post-event follow-up \u2014 targeting senior IT and operations leaders across Canadian retail and manufacturing."},{"highlight":"The engagement went beyond filling webinar seats \u2014 Mercury Labs managed the full pipeline lifecycle from cold outreach through event registration to post-webinar qualification, functioning as the Client's complete outbound unit."},{"highlight":"The Client closed the program with 112 webinar registrations, 34 active SQLs, and a LinkedIn-connected prospect base primed for continued outreach."}],"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Improved Targeting","Augment Marketing"],"cs_challenge_category_long":"The Client had a three-month window to fill seats for a flagship webinar targeting operations and technology leaders in Canadian retail and manufacturing. 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