{"id":119244,"date":"2026-02-25T08:12:05","date_gmt":"2026-02-25T13:12:05","guid":{"rendered":"https://mercurylabsmarketing.com/?page_id=119244"},"modified":"2026-02-25T10:56:35","modified_gmt":"2026-02-25T15:56:35","slug":"lead-gen-program-brings-quality-sales-appointments","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/lead-gen-program-brings-quality-sales-appointments/","title":{"rendered":"Mercury Labs Drives 145 Appointments for Drip Hydration in 6-Month Program"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">The Client</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Drip Hydration is a United States-based provider of on-demand IV therapy services, delivering treatments directly to homes, offices, hotels and events. The company offers hydration, recovery and wellness solutions across major US cities and sought to expand strategic partnerships within the healthcare sector internationally.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Drip Hydration aimed to expand its presence beyond direct-to-consumer services by building executive-level relationships within global healthcare markets.<br>The company required a structured Account-Based Marketing (ABM) and multi-channel lead generation program capable of engaging senior decision-makers and converting outreach into measurable sales appointments. Without coordinated outreach and qualification, opportunities within complex healthcare buying environments risked being delayed or lost.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-callbox-solution\">The Mercury Labs Solution</h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help Drip Hydration refine its marketing efforts and boost its sales pipeline, Mercury Labs deployed a tailored Account-Based Marketing (ABM) program focused on Lead Generation and Appointment Setting.</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account-Based Multi-Channel Lead Management, leveraging Voice, Email, Chat, Web, and Social Media.</li>\n\n\n\n<li>Sales Enablement and support, including Product Training, Account Setup, and Back-office Sales Support.</li>\n\n\n\n<li>Access to cutting-edge Tools &amp; Subscriptions for the Smart Engage and HubSpot CRM.</li>\n\n\n\n<li>Strategic Account Management, incorporating Strategy Building, Reporting, and Product Knowledge.</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">The program targeted senior healthcare stakeholders across hospitals, clinics and healthcare organisations using coordinated outreach across four channels.</p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-goals\">The Goals</h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs aimed to:</p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch a targeted, multi-channel program to increase Drip Hydration\u2019s brand visibility within the<br>healthcare sector.</li>\n\n\n\n<li>Identify executive prospect needs through personalized discovery conversations.</li>\n\n\n\n<li>Set qualified sales meetings and generate Marketing Qualified Leads (MQLs).</li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-research-and-selection\">Account Research and Selection</h3>\n\n\n\n<p class=\"wp-block-paragraph\">In collaboration with Drip Hydration, Mercury Labs utilized an AI-powered Ideal Customer Profile (ICP) to identify<br>healthcare organizations aligned with expansion goals.</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>3,013 total target accounts identified</li>\n\n\n\n<li>4,811 total contacts profiled</li>\n\n\n\n<li>44,288 total multi-channel touchpoints delivered</li>\n\n\n\n<li>14.69 average touchpoints per account</li>\n</ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-and-prospect-profiling\">Account and Prospect Profiling</h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The program focused on engaging senior healthcare leaders including CEOs, Managing Directors, Medical<br>Directors, Founders, and COOs.</li>\n\n\n\n<li>Accounts were segmented by industry type and geographic location to enable personalized, role-based<br>messaging.</li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-multi-touch-multi-channel-outreach\">Multi-touch, Multi-channel Outreach</h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs executed outreach across Voice, Email, Social Media, and Web channels:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>7,404 outbound calls resulting in 347 live conversations (4.69% rate)</li>\n\n\n\n<li>2,248 emails delivered with 456 opens (20.3%) and 302 clicks (13.4%)</li>\n\n\n\n<li>12,205 LinkedIn invites and 12,141 messages generating 2,003 connections and 749 replies</li>\n\n\n\n<li>10,290 web impressions with 229 clicks (2.2% CTR)</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">Total campaign performance:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>44,288 total multi-channel touchpoints</li>\n\n\n\n<li>4,094 total engagements (9.25% engagement rate)</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs\u2019s Smart Engage platform centralized tracking, follow-ups, reporting, and qualification throughout the<br>campaign</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results\">Results</h2>\n\n\n\n<p class=\"wp-block-paragraph\">Over the six-month program, Mercury Labs helped Drip Hydration secure 145 sales appointments with healthcare decision-makers, generate 24 Marketing Qualified Leads (MQLs), drive 4,094 engagements across 44,288 multi-channel touchpoints, and identify 255 positive contacts within target healthcare organisations.</p>\n","protected":false},"excerpt":{"rendered":"<p>Proven Lead Gen Program That Drove 145 Appointments</p>\n","protected":false},"author":21,"featured_media":119269,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[901],"tags":[1220],"class_list":["post-119244","page","type-page","status-publish","has-post-thumbnail","hentry","category-case-study","tag-case-study-3"],"acf":{"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"leadgen_apac":false,"cb_asset":"","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"form_redirect_url":"","cb_banner_announcement":false,"hubspot_form_guid":"6c1dda45-65a3-49f4-9de6-7bc157f6abbb","cs_gated_content":"<h2>The Client</h2>\n<p>Drip Hydration is a United States-based provider of on-demand IV therapy services, delivering treatments directly to homes, offices, hotels and events. The company offers hydration, recovery and wellness solutions across major US cities and sought to expand strategic partnerships within the healthcare sector internationally.</p>\n<h2>The Challenge</h2>\n<p>Drip Hydration aimed to expand its presence beyond direct-to-consumer services by building executive-level relationships within global healthcare markets.</p>\n<p>&nbsp;</p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_campaign_duration":"6","cs_client_industry":"Healthcare / Mobile IV Therapy","cs_client_location":"United States ","cs_client_hq":"California, United States","cs_client":{"name":"","website":"","lob":""},"cs_target_location":"APAC and International Healthcare Market","cs_target_industry":"Hospitals, Aesthetic Clinics, Medical Groups, Healthcare Organizations, Pharmaceutical Companies","cs_target_dm":"CEOs, Managing Directors, Medical Directors, Founders, COOs,Senior Healthcare Executives ","cs_results":[{"label":"Sales Appointments","value":"145"},{"label":"MQLs","value":"24"},{"label":"Multi-channel engagements","value":"4,094"}],"cs_highlights":[{"highlight":"Successfully executed a 6- month ABM and multichannel healthcare program for Drip Hydration."},{"highlight":"145 executive healthcare appointments secured across international markets."},{"highlight":"Strong executive engagement within hospitals, clinics and healthcare organisations."}],"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Market Expansion","Improved Targeting"],"cs_challenge_category_long":"Drip Hydration aimed to expand its presence beyond direct-to-consumer services by building executive-level\r\nrelationships within global healthcare markets.\r\nThe company required a structured Account-Based Marketing (ABM) and multi-channel lead generation\r\nprogram capable of engaging senior decision-makers and converting outreach into measurable sales\r\nappointments. Without coordinated outreach and qualification, opportunities within complex healthcare\r\nbuying environments risked being delayed or lost."},"cs_video":false,"cs_video_embed_code":"","cs_video_embed_code_square":"","cs_keywords":"","result1_label":"","result1_value":"","result2_label":"","result2_value":"","result3_label":"","result3_value":"","faq_header_title":"","faq_header_desc":"","page_faqs":false},"featured_image_src":"https://mercurylabsmarketing.com/__callbox_upstream/cms/wp-content/uploads/2026/02/Callbox-Drives-145-Appointments-for-Drip-Hydration-in-6-Month-Program.webp","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https://yoast.com/product/yoast-seo-premium-wordpress/ -->\n<title>Proven Lead Gen Program That Drove 145 Appointments</title>\n<meta name=\"description\" content=\"Drip Hydration needed more sales appointments\u2014fast. 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