{"id":114869,"date":"2025-08-13T10:12:49","date_gmt":"2025-08-13T14:12:49","guid":{"rendered":"https://mercurylabsmarketing.com/?page_id=114869"},"modified":"2025-08-13T10:13:01","modified_gmt":"2025-08-13T14:13:01","slug":"lead-generation-for-ai-fraud-detection","status":"publish","type":"page","link":"https://mercurylabsmarketing.com/__callbox_upstream/cms/case-studies/lead-generation-for-ai-fraud-detection/","title":{"rendered":"AI Risk Tech Firm Builds Fintech and Ecommerce Pipeline with Mercury Labs"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-the-client\">The Client</h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Client is a US-based AI company that offers fraud detection and digital trust solutions for ecommerce, financial services, and marketplace platforms. Their technology uses machine learning to help businesses identify and prevent fraud in real time while streamlining user experiences.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge</h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Client had a strong presence among early adopters in tech but wanted to expand into regulated and risk-sensitive industries where trust, compliance, and ROI validation were key. Their internal team lacked the bandwidth to launch an outbound program that could break into the fintech and ecommerce sectors at scale.</p>\n\n\n\n<p class=\"wp-block-paragraph\">They turned to Mercury Labs to run a multi-touch outreach program aimed at engaging decision-makers responsible for fraud, risk, and payments infrastructure.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-callbox-solution\">The Mercury Labs Solution</h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help the Client refine its marketing efforts and boost its sales pipeline, Mercury Labs deployed a tailored Account-Based Marketing (ABM) program focused on Lead Generation and Appointment Setting.</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account-Based Multi-Channel Lead Management, leveraging Voice, Email, Chat, Web, and Social Media.</li>\n\n\n\n<li>Sales Enablement and support, including Product Training, Account Setup, and Back-office Sales Support</li>\n\n\n\n<li>Access to cutting-edge Tools &amp; Subscriptions for the Smart Engage and HubSpot CRM</li>\n\n\n\n<li>Strategic Account Management, incorporating Strategy Building, Reporting, and Product Knowledge</li>\n</ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-goals\">The Goals</h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs aimed to:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Launch a targeted outbound program to help the Client expand into fintech and ecommerce.</li>\n\n\n\n<li>Engage fraud, risk, and IT decision-makers through personalised messaging and discovery.</li>\n\n\n\n<li>Schedule meetings with qualified accounts interested in exploring AI-driven fraud detection solutions.</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">The program unfolded in three main stages:</p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-research-and-selection\">Account Research and Selection</h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In collaboration with the Client, Mercury Labs utilised an AI-powered Ideal Customer Profile (ICP) to hone in on the Client&#8217;s target accounts.</li>\n\n\n\n<li>The Client also submitted specific criteria such as industries, annual revenues, and employee size to determine its best-fit accounts.</li>\n\n\n\n<li>The Mercury Labs team then compiled a list of potential target accounts, which the client reviewed and approved.</li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-and-prospect-profiling\">Account and Prospect Profiling</h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Client provided detailed buyer persona profiles encompassing thorough demographic and firmographic descriptions to engage prospects in the outbound program effectively.</li>\n\n\n\n<li>The program primarily focused on engaging key positions, including the CISOs, Risk Officers, Directors of Fraud/Trust &amp; Safety, and VP of Payments.</li>\n\n\n\n<li>The master contact list was segmented based on these buyer personas and categorised by industry and business size.</li>\n</ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-multi-touch-multi-channel-outreach\">Multi-touch, Multi-channel Outreach</h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Mercury Labs team developed a customised lead nurturing strategy, delivering tailored messages that resonated with different decision-maker groups. Using an AI-powered approach, they created nurture paths that integrated phone, email, web, and LinkedIn interactions within a flexible outreach framework.</p>\n\n\n\n<p class=\"wp-block-paragraph\">Mercury Labs&#8217;s proprietary CRM, Smart Engage, streamlined the coordination of all outreach activities, ensuring the Client stayed updated on the program&#8217;s progress and results.</p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results\">Results</h2>\n\n\n\n<p class=\"wp-block-paragraph\">In just six months, Mercury Labs generated 59 sales-qualified leads, 827 marketing-qualified leads, and built 312 new social connections with fraud and risk decision-makers across fintech and ecommerce. The program accelerated the Client\u2019s entry into highly competitive markets by opening doors to strategic accounts and delivering consistent top-of-funnel engagement.</p>\n","protected":false},"excerpt":{"rendered":"<p>Mercury Labs helped an AI fraud prevention platform expand into fintech and ecommerce through a multi-channel lead generation and appointment setting program.</p>\n","protected":false},"author":1,"featured_media":114870,"parent":3796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-single-case-study.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[901],"tags":[1220],"class_list":["post-114869","page","type-page","status-publish","has-post-thumbnail","hentry","category-case-study","tag-case-study-3"],"acf":{"cb_acf_hero":{"h1_title":"","headline":"","description":"","image":false,"video":"","video_header":false,"cta_link":"","cta_link_hs":"","cta":"BOOK A MEETING"},"has_contact_form":false,"dark_themed_form":false,"has_review_section":false,"leadgen_apac":false,"cb_asset":"https://mercurylabsmarketing.com/external/casestudies/CS_Callbox-Strengthens-Pipeline-for-AI-Powered-Fraud-Prevention-Platform.pdf","cb_web_property":"MAIN","cb_acf_relational":{"case_study":"","cs_industry_image":false},"cb_acf_testimonial":"","cb_regional_pages":false,"cb_acf_ctas":{"contact_form":"","banner_image":false,"goto_form_button":"BOOK A MEETING"},"cb_acf_post_alt":{"alt_post_title":"","alt_post_image":false,"alt_post_excerpt":"","alt_post_image_url":false},"form_redirect_url":"","cb_banner_announcement":false,"hubspot_form_guid":"6c1dda45-65a3-49f4-9de6-7bc157f6abbb","cs_gated_content":"<h2>The Client</h2>\n<p>The Client is a US-based AI company that offers fraud detection and digital trust solutions for ecommerce, financial services, and marketplace platforms. Their technology uses machine learning to help businesses identify and prevent fraud in real time while streamlining user experiences.</p>\n<h2>The Challenge</h2>\n<p>The Client had a strong presence among early adopters in tech but wanted to expand into regulated and risk-sensitive industries where trust, compliance, and ROI validation were key. Their internal team lacked the bandwidth to launch an outbound program that could break into the fintech and ecommerce sectors at scale.</p>\n","cs_campaign_type":"","cs_campaign_types":[{"value":"0","label":"Lead Generation"},{"value":"1","label":"Appointment Setting"}],"cs_campaign_duration":"6","cs_client_industry":"Artificial Intelligence / Fraud Prevention / Risk Tech","cs_client_location":"San Francisco, California","cs_client_hq":"United States","cs_client":{"name":"Sift","website":"https://sift.com/","lob":"Artificial Intelligence / Fraud Prevention / Risk Tech"},"cs_target_location":"All Over the US","cs_target_industry":"Fintech, Ecommerce, Digital Payments, Online Marketplaces","cs_target_dm":"CISOs, Risk Officers, Directors of Fraud/Trust & Safety, VP of Payments","cs_results":[{"label":"Sales Qualified Leads","value":"59"},{"label":"Marketing Qualified Leads","value":"827"},{"label":"New Social Media Connections","value":"312"}],"cs_highlights":[{"highlight":"Successfully executed a 6-month outbound lead generation and appointment setting program."},{"highlight":"Engaged fraud and risk leaders across fintech and ecommerce organisations."},{"highlight":"Opened up new verticals and reduced time-to-pipeline for high-trust deals."}],"cs_challenge":{"cs_challenge_category":["Pipeline Growth","Market Expansion","Improved Targeting"],"cs_challenge_category_long":"The Client had a strong presence among early adopters in tech but wanted to expand into regulated and risk-sensitive industries where trust, compliance, and ROI validation were key. Their internal team lacked the bandwidth to launch an outbound program that could break into the fintech and ecommerce sectors at scale.\r\nThey turned to Mercury Labs to run a multi-touch outreach program aimed at engaging decision-makers responsible for fraud, risk, and payments infrastructure."},"cs_video":false,"cs_video_embed_code":"","cs_video_embed_code_square":"","cs_keywords":"","result1_label":"","result1_value":"","result2_label":"","result2_value":"","result3_label":"","result3_value":"","faq_header_title":"","faq_header_desc":"","page_faqs":false},"featured_image_src":"https://mercurylabsmarketing.com/__callbox_upstream/cms/wp-content/uploads/2025/08/AI-Risk-Tech-Fintech-Pipeline-Boosted-by-Callbox.webp","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https://yoast.com/product/yoast-seo-premium-wordpress/ -->\n<title>Mercury Labs Boosts AI Fraud Platform\u2019s Growth in Fintech and Retail</title>\n<meta name=\"description\" content=\"An AI fraud detection firm used Mercury Labs to connect with fintech and ecommerce risk leaders via a multi-channel lead generation program.\" />\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" href=\"https://mercurylabsmarketing.com/case-studies/lead-generation-for-ai-fraud-detection/\" />\n<meta property=\"og:locale\" content=\"en_US\" />\n<meta property=\"og:type\" content=\"article\" />\n<meta property=\"og:title\" content=\"AI Risk Tech Firm Builds Fintech and Ecommerce Pipeline with Mercury Labs\" />\n<meta property=\"og:description\" content=\"An AI fraud detection firm used Mercury Labs to connect with fintech and ecommerce risk leaders via a multi-channel lead generation program.\" />\n<meta property=\"og:url\" content=\"https://mercurylabsmarketing.com/case-studies/lead-generation-for-ai-fraud-detection/\" />\n<meta property=\"og:site_name\" content=\"Mercury Labs Inc. - 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